Salesforce Experience Cloud Interview Questions – Complete Guide

Salesforce Experience Cloud (formerly Community Cloud) is widely used to build customer portals, partner portals, and self-service communities. Because of its heavy use in real-world projects, interviewers often focus on security, sharing, licensing, and real-life scenarios.

This blog covers basic to advanced Experience Cloud interview questions, organized for easy revision.

1. What is Experience Cloud in Salesforce?

2. What is the difference between Experience Cloud and a Salesforce internal Lightning app?

3. What are the different types of Experience Cloud sites?

4. What are the main use cases of Experience Cloud?

5. What is an Experience Cloud site template?

6. What is the difference between Customer Community, Customer Community Plus, Partner Community, and Employee-style experiences?

7. What is a Digital Experience in Salesforce?

8. How do you create an Experience Cloud site?

9. What is a Guest User?

10. What is the difference between an authenticated user and a guest user?

11. What role does a Profile play in Experience Cloud?

12. What are Experience Cloud licenses?

13. What is the difference between Member-Based and Login-Based licenses?

14. How do you add users to an Experience Cloud site?

15. What is the purpose of the Experience Builder?

16. How do you control which users can access an Experience Cloud site?

17. How do you configure login and registration for an Experience Cloud site?

18. What is self-registration?

19. How do you customize the Experience Cloud login page?

20. How do you configure a custom domain for Experience Cloud?

21. What is the difference between Public Access and authenticated access?

22. How do you expose Salesforce records to Experience Cloud users?

23. How does sharing work for Experience Cloud users?

24. What are Sharing Sets?

25. When would you use a Sharing Set instead of a Sharing Rule?

26. What are External OWD settings?

27. What is the difference between internal OWD and external OWD?

28. What is a Sharing Set, and how does it relate to the Account/Contact of a community user?

29. How can you restrict Experience Cloud users from seeing records belonging to other customers?

30. How do you give Experience Cloud users access to Cases?

31. How do you expose Knowledge articles to Experience Cloud users?

32. Can we use LWC in Experience Cloud?

33. Can we use Aura components in Experience Cloud?

34. What is the difference between an LWC used internally and one exposed to Experience Builder?

35. How do you expose an LWC to Experience Builder?

36. What is isExposed in an LWC's metadata file?

37. What are Experience Builder targets in LWC?

38. How can you pass properties from Experience Builder to an LWC?

39. How can an LWC retrieve Salesforce records in Experience Cloud?

40. Can an Experience Cloud LWC use Apex?

41. How do you secure Apex used by an Experience Cloud component?

42. What is the difference between with sharing and without sharing?

43. How do CRUD/FLS checks affect Apex used by Experience Cloud?

44. How do you call an external API from an Experience Cloud application?

45. How can you implement custom authentication in Experience Cloud?