Winter ’26 Flow Highlights
Salesforce never fails to amaze us with every seasonal release, and Winter ’26 is packed with exciting new Flow enhancements that make automation smoother, smarter,
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Apex Best Practices: Do’s and Don’ts
Writing efficient, scalable, and maintainable Apex code is critical to the long-term success of your Salesforce org. Below are essential Apex best practices, explained with
Salesforce MVP Class of 2025 – Honoring the Community Trailblazers
The Salesforce MVP Program celebrates 15 years of recognizing outstanding contributors in the Salesforce ecosystem. Each year, Salesforce honors individuals who exemplify expertise, leadership, and
Salesforce Certification Name Changes Coming July 21, 2025 – What You Need to Know
Starting July 21, 2025, Salesforce will roll out a major update to its certification ecosystem, including the renaming of many of its Salesforce and Tableau
How to Start Preparing for the Agentforce Specialist Certification: A Complete Guide
The Agentforce Specialist Certification is one of the most in-demand certifications for Salesforce professionals, especially for those looking to master the integration of AI-powered Prompt
Salesforce Certification Is Evolving: Here’s What You Need to Know in 2025
Salesforce is changing how certifications are managed—a big deal for every Trailblazer out there. Starting July 21, 2025, Salesforce is rolling out a brand-new certification
How to Prepare for the Salesforce Agentforce Specialist Certification
The Salesforce Agentforce Specialist Certification is designed for professionals who implement and manage Agentforce within their organizations. This credential validates your expertise in AI-driven automation,
A Comprehensive Guide to Salesforce Omni-Channel Routing
What is Omni-Channel in Salesforce? Omni-Channel is a powerful feature in Salesforce that allows businesses to provide seamless and unified customer service across various channels,
Understanding Case Entitlements and Case Milestones in Salesforce: A Complete Guide
Managing customer support efficiently is a critical aspect of any business. Salesforce provides powerful tools like Case Entitlements and Case Milestones to ensure your service